KAIA OFFICIAL TOTE BAG

The wait is over! KAIA merchandise made its debut during last year's 2022 PPOP CONVENTION at the New Frontier Theater. You can avail them online only here in PLUSX!  

KAIA Official Tote bag is made of oxford fabric and is spacious enough that you can use daily wherever you go.

What's in the package? 

1 KAIA Official Tote bag

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EYES HERE: 

Your purchase is NON-REFUNDABLE. For damaged item, return and exchange is subject for review. We do not accept cancellation, returns and exchange due to ordering mistake. 

Upon checkout, please make sure that you use your full legal name as stated on your government-issued ID and complete address with house number, street name, and Barangay (for Philippine residents) and Zip code. Failure to provide these information on your shipping details will result to delay of your order shipment.

VALID PROOF: Film an unboxing video with enough light and clear camera setting. Start recording from the attached waybill on the courier pouch, open each packaging carefully until all items are shown clearly. If there are damage concerns, please refer to the Return and Exchange Policy below:

Return and Exchange Policy
1. Take a VALID PROOF video (as stated above) as soon as your order is delivered. 

2. Submit your VALID PROOF to MERCHANDISE@SUEZPH.COM within 3 days upon receiving your order WITH EMAIL SUBJECT:  KAIA TOTE BAG

3. Our Customer Support will review and process the exchange once approved. Kindly wait for the e-mail confirmation.

Exchange policy is voided if :
1. The warranty period has elapsed.
2. Malfunction or damage due to negligence during use.
3. A malfunction or damage occurs due to natural disasters.
4. Damage occurs after a non-authorized A/S center is used to repair the product.