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Please email us at firstname.lastname@example.org to inquire. Minimum of 30 Light Stick units required and only for PICK-UP at our San Juan City warehouse.
What's in the package?
1 BGYO OFFICIAL LIGHT STICK
1 RANDOM PHOTOCARD (for pre-ordered units only)
1 Light Stick Strap
1 Members' special message card
1 User Manual
1 Hard box with foam bed
*Batteries are not included
MODEL : BGYO "THE LIGHT"
LIGHT MODE: RED, YELLOW, WHITE, OFF
POWER: AAA (not included)
DESIGNED IN KOREA
MANUFACTURED IN CHINA
Your purchase is NON-REFUNDABLE. For damaged item, return and exchange is subject for review. We do not accept cancellation, returns and exchange due to ordering mistake.
Upon checkout, please make sure that you use your full legal name as stated on your government-issued ID and complete address with house number, street name, and Barangay (for Philippine residents) and Zip code. Failure to provide these information on your shipping details will result to delay of your order shipment.
VALID PROOF: Film an unboxing video with enough light and clear camera setting. Start recording from the attached waybill on the courier pouch, open each packaging carefully until all items are shown clearly. If there are damage concerns, please refer to the Return and Exchange Policy below:
Return and Exchange Policy
1. Take a VALID PROOF video (as stated above) as soon as your order is delivered.
2. Submit your VALID PROOF to MERCHANDISE@SUEZPH.COM within 3 days upon receiving your order WITH EMAIL SUBJECT: BGYO LIGHTSTICK
3. Our Customer Support will review and process the exchange once approved. Kindly wait for the e-mail confirmation.
Exchange policy is voided if :
1. The warranty period has elapsed.
2. Malfunction or damage due to negligence during use.
3. A malfunction or damage occurs due to natural disasters.
4. Damage occurs after a non-authorized A/S center is used to repair the product.
©2022 ABS-CBN CORPORATION. ALL RIGHTS RESERVED.
UNAUTHORIZED REPRODUCTION IS PROHIBITED.
The first unit I ordered worked but the colors were not accurate, though at that time, I though they were, so I ordered another unit for my sister. The morning of Hallyuween (3 weeks after I got the item), the red light stopped working. But PlusX was very accommodating and I was able to get approval for a replacement. 2nd unit came and it was working perfectly. The replacement to the first unit took awhile and I had to do a follow-up, but everything's great now. Our light sticks have accurate light colors! I would have preferred the handle to be slimmer and in gold color, but I love the cushioned box.
Waited too long for it as it was pre-ordered but it was worth it. Okay naman yung kulay.
All in good condition